Privacy Policy for Risk Management Framework Orchestrator (RMFO)

Effective Date: June 8, 2024

Introduction

Welcome to the Risk Management Framework Orchestrator (RMFO), operated by RiskForce-LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information we receive from users of our website and application.

1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Information: When you fill out our prospective customer capture form, we collect your first name, last name, title, email, and phone number. This information is used to contact you to schedule a demo or follow-up on your needs.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website and personalize your experience. For more information on cookies, see the “Cookies” section below.
  • Account Information: When you register for an account with RMFO, we collect information that identifies you such as your name, username, email address, country and/or region, and password. This information is collected for both free and paid users of the SaaS product.
  • Profile Information: We collect information that you voluntarily provide in your user profile; this may include your public avatar (which may be a photo), additional email addresses, company/organization name, job title, country, social media handles, and biography. Please note this information will be visible to other users of the Services and to the public, although you can limit the visibility of certain profile fields through your account and profile privacy settings. This information is collected for both free and paid users of the SaaS product.
  • Payment and Identity Verification Information: If you purchase a paid subscription from RMFO, we will collect payment information from you that may include your name, billing address, and credit card or bank information. We may also use your credit card information and telephone number to verify your identity and prevent abuse of our services. Please note that RMFO does not directly process or store your entire credit card number, but we direct that information to our third-party payment processors for processing. This information is collected for paid users of the Self-managed and SaaS products.
  • Contact Information: If you request RMFO to contact you, or sign up for marketing materials, events, or participate in user research and development, RMFO may collect information such as name, address, email address, telephone number, company name, and size of the company. This may be collected through the Websites, such as through our live video and chat function on our marketing pages or during account registration.
  • Licensee Information: We collect the licensee’s name, email address, and similar information associated with the individual that receives a license key for the paid users of the Self-managed product.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To contact you to schedule a demo or follow-up on your needs regarding our RMFO application.
  • Communication: To respond to your inquiries, provide customer support, and send you important updates and information about our services.
  • Improvement and Analysis: To improve our website and services, analyze usage patterns, and enhance user experience.
  • Marketing: With your consent, to send you promotional materials and newsletters about our services and special offers.

3. Cookies

Our website uses cookies to enhance your browsing experience and gather information about how you use our site.

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
    • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
    • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
    • Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests.
  • Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained in secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We also use encryption to protect sensitive information transmitted online.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information under certain circumstances.
  • Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
  • Restriction: You have the right to request the restriction of the processing of your personal information under certain circumstances.
  • Portability: You have the right to request the transfer of your personal information to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

8. Third-Party Links

Our website may contain links to third-party websites. We do not control, and are not responsible for, the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: RiskForce-LLC (Email: privacy@rmf-o.com)

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